It’s All About The Customer Experience | Ocala
March 02
- 02:00pm-04:00pm
- Ocala, FL
In today’s demanding business environment, sometimes delivering excellent customer service is not enough. Instead, it’s all about delivering exceptional customer experiences that build brand loyalty and grow the customer base. Being more aware of the importance of ‘the customer experience” is part of separating a job candidate from other candidates that are stuck in an old school mindset of customer service. This workshop informs attendees about the structural changes in the business world that will continue to evolve because of social media, artificial intelligence, and computing technology. Customer service is now about the customer experience and it requires a greater awareness to understand the expectations of today’s customer and the skills it takes to deliver an exceptional customer experience!
Register now: Call 800-434-5627
In today’s demanding business environment, sometimes delivering excellent customer service is not enough. Instead, it’s all about delivering exceptional customer experiences that build brand loyalty and grow the customer base. Being more aware of the importance of ‘the customer experience” is part of separating a job candidate from other candidates that are stuck in an old school mindset of customer service. This workshop informs attendees about the structural changes in the business world that will continue to evolve because of social media, artificial intelligence, and computing technology. Customer service is now about the customer experience and it requires a greater awareness to understand the expectations of today’s customer and the skills it takes to deliver an exceptional customer experience!
Register now: Call 800-434-5627